Questions? Need Help?

Please visit this section to solve most of the issues about VoIP service. Simply click on the topic on the left side menu in finding more information about.

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I can make and receive calls but why one person can't hear the other?

If your VoIP device is placed behind a router or a combined modem/router, you may experience problems with your VoIPVoIP service because of firewall issues.

Try the solutions as described in "Calling Issues with Router"