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Home / Support / Nokia SIP problem

Nokia SIP Settings with IP address and VoIP over 3GNokia N95

If your Nokia phone is registered to our servers but if you still cannot make calls, delete SIP profile and configure the SIP profile again using IP address of our SIP server instead of the domain name sip3.voipvoip.com.

If you have problems making calls over 3G connection Nokia has a new application to configure the preferred codec, NAT settings, STUN, VoIP over 3G, etc. for Nokia N and E Series mobile phones.

This application can be used to configure VoIP settings on the terminal UI. You can create new VoIP profiles and modify the existing ones, and create and modify VoIP parameters and NAT/Firewall traversal settings and that are normally not visible on the device UI, such as codec settings and SIP domain-specific NAT/FW settings. It is also possible to save all the VoIP profile settings to a text file. IT also enables VoIP over WCDMA which means VoIP over 3G connection.

Here you can find detailed configuration guide for Nokia SIP settings with our IP address and how to make calls over 3G and changing codecs for better voice quality over 3G.

STEP 1

Go to Tools / Settings / Connection / SIP settings. Create the following profile

Profile Name: VoIPVoIP

Profile: IETF Default

Access point: (your WLAN AP name)

Public user name: 5551231234@69.90.209.57 ( Instead of 5551231234 account number example, use the account number assigned to you when signed up for VoIPVoIP service. When recorded your phone will show sip:5551231234@69.90.209.57 )

Use Compression: No

Registration: "Always on "

Use Security: No

 

STEP 2

You do not need to enter Proxy Server settings

Proxy Server Address: none

Registrar Server:none

Realm: none

User Name: none

 

STEP 3

Enter the following for Registrar Server settings

Registrar Server: 69.90.209.57 (When recorded your phone will show sip:69.90.209.57)

Realm: 69.90.209.57

User Name: 5551231234 (Instead of 5551231234 account number example, use the account number assigned to you when signed up for VoIPVoIP service. )

Password: Enter the password that you chose when you signed up for the service.

Transport Type: UDP

Port: 5060

 

STEP 4

Go to Tools / Settings / Connection / Internet Tel. Settings

Create a new profile for "voipvoip"(555123xxxx), name it "voipvoip"

Choose "voipvoip" as Preferred profile

 

STEP 5

Reboot your phone. Once your phone is back on it will automatically register to VoIPVoIP.

Once it is registered you can start making calls. If you are trying to make calls over 3G connection follow the steps below.

STEP 6

Make sure your phone has 3G Internet connection. You must be able to see 3G sign on your phone instead of EDGE or any other data connection sign in order to be able to use VoIP over 3G. Otherwise VoIP service on your phone can only work with WiFi Internet connection.

Once you confirm you have 3G Internet connection, using your PC download free SIP_VoIP_Settings_v1_0_en.zip application from Nokia web site.

Extract and install SIS file using Nokia PC Suite software on your PC.

Once installation is complete go to Applications and click on "SIP VoIP Settings" application. Choose VoIP services/VoIPVoIP (or the name of your VoIPVoIP account Internet profile.)

Click on "Profile Settings" and find "Allow VoIP over WCDMA" option and change it to "ON" This change allows VoIP over 3G connection on Nokia phones.

For better voice quality over 3G go to Codecs and delete all codecs except G729. There should be only G729 codec left under codecs settings

Close the application and once your device is registered you can start making calls over 3G.

 

Default call type: To switch between normal GSM calls or VOIP calls, navigate to Tools / Settings / Call / Default call type. Select Cellular to make normal calls to the phone number or Internet to use VoIP to call the number or address

Make Calls!

To dial any phone number that is part of the NANP (North American Numbering Plan), you must dial:

1 + Area Code + Phone number

To dial any phone number that is outside of the NANP (North American Numbering Plan), you must dial:

Country Code + City Code + Phone number

For example if you want to call Brazil (country code 55) phone number in Rio de Janeiro (city code 21) you must dial 5521 and phone number. + sign can also be used and number can be dialed as +5521xxxxxxx

Problems? Please click here for our voip troubleshooter.

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