PortSIP Softphone Configuration Guide
Once the file is downloaded, run the VoIP Softphone setup executable file and follow the prompts from the install wizard. At the final step of the wizard, make sure "Launch PortSIP softphone" checkbox is checked to start using the softphone. Click Finish to complete the installation.
Once you launch the softphone a new window will pop-up. Follow the steps below to configure your VoIP account.
Fill up the following fields;
- User Name : Your 10 digit VoIP VoIP account starting with 555 (e.g. 5551231234)
- Password : (the password you chose while signing up for VoIP VoIP service)
- Proxy Server: sip3.voipvoip.com ( VoIP VoIP softphone server information)
- Port:5060
Above you can find an example filled account information. Please fill your information accordingly and click "Login" buton.
Once you see "Logged In" on the screen of softphone wıth your account number you are ready to make calls. Enter the number you wish to call and press the green button.
For international calls, dial country code, area code and phone number, then press the green button. For domestic U.S. calls, just dial 1 + the area code and number then the green button.
If you get "registration error" with your PC phone, you are probably behind NAT or firewall is enabled on your PC. Disable firewall on your PC and make the following changes.
- Click on "Advanced" button.You will see configuration popup with more settings option.
- Under "Stun and Fırewall Outbound Proxy" check "Use STUN for firewall traversal"
- As "STUN server" enter stun.voipvoip.com
- Click on "Login" button.
Once you see "Logged In" on the screen of softphone wıth your account number you are ready to make calls. Enter the number you wish to call and press the green button.
For international calls, dial country code, area code and phone number, then press the green button. For domestic U.S. calls, just dial 1 + the area code and number then the green button.
If you still cannot register, this is due to your router's firewall (also known as NAT) blocking certain operations of your PC.
In this case, click here to solve firewall NAT issues on your router.
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