Account / Billing Related

How do I cancel my service?

You can cancel your account or virtual phone number anytime.

To cancel your account, you need to open a help ticket for one of VoIPVoIP customer care representatives. In order to open a Help Ticket;

1. Logon to My Account.

2. Click on "Help Desk " and than "Submit New Ticket " link

3. Enter a message requesting cancellation of your service or virtual number.

5. Click on "Submit" button.

Your e-mail address will be responded by a VoIPVoIP customer care representative in 24 hours and you will be notified when your service is canceled.